Huawei and Honor launch a premium service for Russian users

Huawei and Honor announced the launch of new service offers for users of the Russian market. Starting from June 15, 2020, a premium service will be launched in six Huawei | Honor branded service centers and it will be available to owners of some flagship smartphones: Huawei Mate Xs, Huawei Mate 30 Pro, Huawei P40 and P30 series, the new Honor 30 smartphone series – Honor 30 and Honor 30 Pro+ and other models.

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VIP support offers an enhanced service that includes a 24-hour hotline and priority customer service. Visiting the service center will go to a new level and become even more comfortable: the customer will be offered hot and cold drinks as well as a branded tablet for the time of device repair.

Users who don’t have time to wait for the repair to be completed in the service center will get a free delivery to a convenient address immediately after the service is performed. For more information and a list of models covered by the premium service, please visit the official website of Huawei and Honor.

Within the "Summer is the time of benefits with Huawei and Honor" promotion, owners of a number of devices can repair the display, back panel and battery at authorized service centers with discounts up to 20%. The promotion starts on June, 15 and runs until August, 31.

When contacting the service during the weekend, users will be able to get a screen protector for free and get a gift. For customers who don’t have the opportunity to contact the service center by themselves, the service "Repair with delivery" is provided which is also under the promotion.


Topics Market Insights & Overview